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Refund, Return and Exchange Policy

Your Satisfaction, Our Priority

We want you to be happy with your purchase. If you are not satisfied with your order, you can return or exchange it within 7 days of delivery.

Conditions for Returns and Exchanges:

Steps to Initiate a Return or Exchange:

  1. Contact Us: Reach out to our customer service team through our website.

  2. Provide Information: Include your order number and reason for return or exchange.

  3. Prepare Your Item: Ensure it meets the return conditions listed above.

    • Shipping costs for returns are the responsibility of the customer unless the item is defective or damaged.

    • We reserve the right to deny a refund request if the returned item does not meet our refund policy conditions.

      Ship It Back: Follow the shipping instructions provided by our customer service.

      Eligibility for Refunds:

      • Refunds are available for items returned within 7 days of delivery.

      • Items must be unworn, unwashed, and in their original condition with tags attached.

      • Defective or damaged items are eligible for a full refund.

      How to Request a Refund:

      1. Contact Us: Reach out to our customer service team through our website.

      2. Provide Details: Include your order number and the reason for the refund request.

      3. Return the Item: Follow the shipping instructions provided by our customer service team.

      Processing Time:

      • Once we receive the returned item, we will inspect it to ensure it meets the above conditions.

      • Approved refunds will be processed within 5-7 business days depending on your bank. The refunded amount will be credited back to your original method of payment.

      Additional Information:

     

Note: We strive to process your return or exchange promptly and to keep you informed throughout the process. Your satisfaction is our top priority, and we are here to assist you every step of the way.

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team.