FAQs
Q: How long does it take to ship my order?
A: We usually ship orders within 2-4 business days after receiving payment confirmation. However, due to high demand, some items may take longer to process. You will receive a tracking number once your order is shipped.Please note we cannot be held accountable for delays in customs clearance.
Q:How Does Bulk Pricing Work?
A: The threshold of minimum items you must purchase in order to receive bulk discounts start at MOQ 20. Please contact us for further information.
Q: What are the shipping costs and options?
A: We offer free standard shipping and NB:[delivery Nassau] on orders over $140 within the Bahamas. For other countries, we charge a flat rate of $35USD for standard shipping outside of the bahamas.
Q: How do I wash and care for my clothes?
A: To keep your clothes in good condition, you should follow the washing instructions on the label. Generally, you should wash your clothes in cold water with mild detergent, and avoid using bleach or fabric softener. You should also dry your clothes on low heat or air dry them, and iron them on low temperature if needed.
Q: What if I want to change or cancel my order?
A: You can change or cancel your order within 24 hours of placing it by contacting our customer service team at on our website. Please note that we cannot guarantee that we can accommodate your request if your order has already been shipped.
Q: What is your RETURN and EXCHANGE POLICY?
A: We want you to be happy with your purchase. If you are not satisfied with your order, you can return or exchange it within 7 days of delivery. Please make sure that the items are unworn, unwashed, and in their original condition with tags attached. You will be responsible for the return shipping costs unless the item is defective or damaged. To initiate a return or exchange, please contact our customer service team at our website and provide your order number and reason for return or exchange.
[NB]Payment methods: We accept PayPal as a secure and convenient way to pay for your orders.
Delivery arrangements:
Bahamas Deliveries: We offer standard delivery service within 1-2 working days.
International Deliveries: We offer standard delivery service within 10-14 working days.
Please make sure to select the correct country of destination when placing your order. Any orders with incorrect destination country will be cancelled and refunded. Please note that Marlenewrldwd.com cannot guarantee specific delivery dates and times.
By using the Website, you agree that we or our licensors own all the intellectual property rights in the material or content provided on the Website. This includes, but is not limited to, the design, layout, graphics, logos, text, audio, video and software of the Website. You may only use this material or content for your personal non-commercial purposes, as authorised by us or our licensors in writing. You may download such material or content to one computer hard drive if needed to make a Purchase from the Website. You are not allowed to copy, reproduce, transmit, publish, display, distribute, exploit or make any changes to this material or content without our prior written consent. If you do so, you may be liable for infringement of intellectual property rights and face legal action.
